MCG is excited to share an exciting opportunity for our customers to begin providing feedback through surveys on completed tickets.
Surveys will be implemented on completed tickets; this will allow customers to share valuable feedback and allow MCG to gain deeper insights into user experiences. From the feedback, we will be able to identify areas for improvement and demonstrate our commitment to providing exceptional service. Ultimately, we hope to enhance our customer satisfaction and service delivery based on your current experiences.
Please let your team know about this initiative and encourage them to submit feedback. Your input is invaluable and we look forward to hearing from you!