Last Updated: 11/15/2024

Introduction

MCG, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: This may include your name, contact information (email, phone number, etc.), job title, and company name, which you provide when you contact us, sign up for services, or register on our website.
  • Technical Information: This includes IP address, browser type, operating system, device information, and usage data, collected automatically through cookies and other tracking technologies when you visit our website.
  • Service-Related Information: Information related to the IT services we provide, which may include network details, data backups, and other technical information, collected for the purpose of managing, securing, and supporting your IT infrastructure.
  • Billing Information: If you purchase our services, we may collect payment details, including credit card numbers, billing addresses, and transaction information, to facilitate payment.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Service Provision: To provide, manage, and improve our IT services, including data backups, network management, and cybersecurity.
  • Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
  • Billing and Payments: To process payments, manage accounts, and maintain billing records.
  • Marketing and Communication: To send you updates, newsletters, and other marketing communications related to our services (with your consent, where required by law).
  • Legal Compliance and Security: To comply with legal obligations, prevent fraud, ensure the security of our services, and protect against unauthorized access to your information.

3. Sharing and Disclosure of Information

We may share your information in the following situations:

  • With Service Providers: We may share data with third-party service providers who assist us with website hosting, data processing, payment processing, and other services, only as needed to perform their tasks on our behalf.
  • For Legal Reasons: We may disclose information if required by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights, investigate potential violations of our terms, or safeguard the security of our services and customers.
  • With Consent: We may share information with third parties with your consent.

4. Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to safeguard your information, please note that no method of transmission over the internet or electronic storage is entirely secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track usage, and improve our services. Cookies are small data files stored on your device, which help us remember your preferences and analyze web traffic. You can control cookie preferences through your browser settings, although disabling cookies may limit some functionality on our website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access and Correction: Request access to and correct inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to certain exceptions.
  • Objection and Restriction: Object to or request the restriction of processing, particularly in the context of direct marketing.
  • Data Portability: Receive a copy of your data in a structured, machine-readable format.
  • Withdraw Consent: Withdraw your consent to data processing where consent is the basis for processing.

To exercise your rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware of any such data, we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to such sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any linked websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, along with the date of the last update. Your continued use of our website and services following any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

  • MCG, Inc.
  • info@managedresources.com
  • 53 West 36th Street, Suite 404 New York, NY 10018
  • (212)244-8985