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Maximize Business Performance With Managed IT Services And Dedicated Support

Name: Managed Resources
Address: 53 West 36th Street Suite 404, New York, New York, 10018, USA
Telephone: (212) 244-8985
Price range: $$

Products & Services

Managed Resources

Based on the HMO concept in health care, MCG brings a unique approach to the management and support of your network systems. For a fixed monthly fee, MCG will incorporate all basic care for your servers, workstations, printers, and communications equipment.

Hybrid IT Services

MCG provides outsourced hybrid IT support for all size organizations. Our team of experts understands the intricacies of hybrid environments and works closely with clients to develop tailored solutions that align with their specific business goals. From cloud migrations and application modernization to network security and regulatory compliance, our hybrid IT services, combined with our extensive experience, provide the perfect balance of flexibility, agility, and cost optimization.

Office 365 Email and Collaboration

Organizations who don’t want to or cannot support their own email system can utilize our services to handle the full range of email hosting. Our servers will deliver mail to any mail client (Outlook Express, Outlook, Blackberry) or provide direct web access to your mail anywhere an Internet connection is available.

Offsite Backup and Disaster Recovery

Focusing on the elements which drive your business, MCG is able to provide unique consulting experience to evaluate the way in which your company is functioning and make recommendations to alter your business process to achieve measurable results.

Accounting Firm Managed IT Services

Office collaboration, efficiency, regulatory compliance, and risk management are just a few of the unique challenges accountants and their firms face. From protecting sensitive data, to communicating with governmental agencies, all while meeting strict deadlines during peak season — we’re here with support that meets your needs.

Apparel Firm Managed IT Services

Supply chain issues, EDI compliance, warehousing efficiencies, and e-commerce enablement are just a few of the unique challenges apparel and accessories firms face. From integrating myriad software systems to maintaining the pace of EDI changes, all while meeting strict delivery timeframes from retailers and consumers — we’re here with support that meets your needs.

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Our Partners

Testimonials

Customer Spotlight

Kay Lighting

Since 1947, Kay Lighting has been a curated destination for discovering creative and distinctive lighting solutions to transform any environment.

So when Kay Lighting went looking for a new IT managed service provider, they spoke with several but MCG, Inc. stood out from the others. In spite of the physical distance to their King of Prussia location, Kay was most comfortable with the business knowledge of the wholesale distribution market which MCG, Inc. has. This should translate in to an important trusted role not only for their technology needs, but as they expand use of their ERP systems.

Increased security, more robust use of Office 365 platforms, and enhancement of their relationship with key third party vendors are just some of the benefits Kay has already accrued. We are looking forward to continuing to contribute to the growth of the company.

The Newsletters

The days are getting longer and Spring is officially here! Along with it comes the top news for March. Read on to learn about the latest LastPass hack, new security features in Apple’s iOS 16, plus how to move to Quickbooks Online. What are you looking forward to the most this Spring?

Frequently Asked Questions

What are managed IT services?

Managed IT services enable organizations to utilize a company who specializes in technology support to offload the responsibility for managing technology in house typically for a fixed fee.

How do managed IT services differ from traditional IT support?

The main differences are:

Predictable cost module for budgeting
Competitive pricing for hardware, software, licensing
Scale technology easily
More coverage and services options included especially for security
Access to higher levels of IT knowledge without additional investment
only for what you need

What are the benefits of using managed IT services for my business?

Answer:

Predictable cost module for budgeting
Competitive pricing for hardware, software, licensing
Scale technology easily
More coverage and services options included especially for security
Access to higher levels of IT knowledge without additional investment
only for what you need

What types of services are typically included in managed IT service packages?

Answer:

Remote network monitoring of equipment and services to identify issues proactively and remediate
Help Desk to respond to issues/problems/questions as needed
Budgeting assistance and equipment lifecycle management
Advanced security to protect against threats
Operating system update application and management
Onboarding / offboarding of employees
Access to licensing for common solutions (ex. Email, Office applications, Adobe)
Data backups
Disaster recovery planning
Vulnerability assessments
Quarterly Business Reviews to assess technology needs are matching business goals
Voice over IP phones
Office 365 email
Consulting for ongoing technology projects